FAQ's

• Before Placing any Order: For any query about products before placing the order, customers can contact us on our WhatsApp Support number +918421944305.
• After Order is Placed: Trendinneed takes utmost care of its Customer from the day Order is Placed till its Successfully Delivered. A Personal Support Executive and a Support number will be provided to the Customer once the order is placed.

Trendinneed Offer Free Shipping PAN India on all its Products Trendinneed Offer Free Shipping Policy.

Normally it takes 5 to 7 days to deliver But Due to Covid 19 Lockdown, Night & Weekend Curfew in many States, it may take from 7 to 9 days to deliver the Product. 

To take utmost care for finishing and quality of the product it takes at least 3 to 5 days to dispatch the products.

You can contact our customer support to cancel the order as long as order is in Processing/Ready to Ship status.  In case of prepaid order, Any amount paid will be credited into the same payment mode using which the payment was made. 

• Trend In Need will happily accept returns because of a change of mind as long as asking to return is received by us within 7 days of receipt of the item and is returned to us in original packaging, unused, and in a very resalable condition. In case of change of mind forward & return shipping will be paid by the customer. In case return shipping is not available in the Pin code by Trend In Need Courier Partner then customers need to do self-shipping of the returned product. Trend In Need can arrange the return shipping for available pin codes for the Customer but the Shipping cost will be paid by the Customer. Return Shipment done by Trend In Need takes at least 10-12 days to Deliver back to our warehouse and once delivered Quality Check will be done which takes 24-48hrs. Once the Product is accepted and passed in quality check refunds will be processed. The total process will take at least 15 days of time.
• In Case the Customer wants to return the product then In Case of Cash on Delivery order  refund will be initiated in the Customers bank account which they will provide to the customer support team. Refund to the bank takes 24-48hrs once the refund is processed. In Case of Prepaid order refund will be initiated in the original payment method which may takes 10-12 days to credit in customer account.
• In case of an Exchange refund amount will be Credited to the Trend In Need wallet which customers can use to place their next order. Trend In Need will refund or credit the value of the goods returned but will NOT refund the value of any shipping paid. In the case of Cash on Delivery COD Charges will also not be refunded. 

Note: Products Like Linen, Linen Cotton, Pure Cotton ikkat Print, Tie Dye Sarees, Any Hand Dye Sarees like Banarasi Semi Georgette, Banarasi Linen Sarees which are especially made on order are not returnable or exchange if no issue in product send. We Request kindly check with support team if any further query about any product return policy before making the purchase.

Trend In Need Provides 7 Days Hassle-free Return Policy for all the Products. Any of the following quality issues in the product ordered can be requested for return. Return requests should be made within 7 days of the product being delivered on our helpline WhatsApp number +918421944305 by sharing the image of the product received.

• Poor material/product quality
• Color mismatch
• Wrong Size Send
• Print mismatch
• Fabric mismatch
• Defective/ Broken products
• Wrong product delivered
• Missing item in order

We only ask that you simply don't use the merchandise and preserve its original condition, tags, and packaging. you're welcome to trial a product but please take adequate measures to preserve its condition.

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.

Trendinneed Provides 7 Days Hassle-free Return Policy for all the Products.

You Can simply inform us on our Whatsapp Support Number +918421944305 about the issue in the product that you want to return. Kindly do provide an Image of the product received. Our Whatsapp Support team will guide you further.

• Return Shipment done by Trend In Need takes at least 10-12 days to Deliver back to our warehouse and once delivered Quality Check will be done which takes 24-48hrs. Once the Product is accepted and passed in quality check refunds will be processed. The total process will take at least 15 days of time.
• In Case the Customer wants to return the product then In Case of Cash on Delivery order refund will be initiated in the Customers bank account which they will provide to the customer support team. Refund to the bank takes 24-48hrs once the refund is processed. In Case of Prepaid order refund will be initiated in the original payment method which may takes 10-12 days to credit in customer account.
• In case of an Exchange refund amount will be Credited to the Trend In Need wallet which customers can use to place their next order. 
• If product returned because of change of mind/ not liked the product, then Trend In Need will refund or credit the value of the goods returned but will NOT refund the value of any shipping paid. In the case of Cash on Delivery COD Charges will also not be refunded. 

Trend In Need may refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles Trend In Need to a claim against you.

To make Online Shopping hassle-free Trend In Need gives Dedicated Support to its Customer from the day Order is Placed till the Product is successfully Delivered without any issue. We take utmost care in the quality of the product. This is the reason we have zero returns due to quality issues. Our WhatsApp Team (NO Chatbot) is available round the clock for replying to any query and you can drop your query and get it replied immediately.