FAQ's

• Before Placing any Order: For any query about products before placing the order customers can contact us on our WhatsApp Support number +918421944305.
• After Order is Placed: Trendinneed take utmost care of its Customer from the day Order is Placed till its Successfully Delivered. A Personal Support Executive and a Support number will be provided to the Customer once the order is placed.

Trendinneed Offer Free Shipping PAN India on all its Products Trendinneed Offer Free Shipping Policy.

Normally it takes 5 to 7 days to deliver But Due to Covid 19 Lockdown, Night & Weekend Curfew in many States it may take from 7 to 9 days to deliver the Product.

To take utmost care for finishing and quality of the product it takes at least 3 to 5 days to dispatch the products.

You can contact our customer support to cancel the order. In case of prepared order, 100% refund will be transferred to Trend in Need wallet which be used for future purchase. In case of COD order, order cancelation can be informed via WhatsApp or through call.

Trend In Need will happily accept returns because of a change of mind as long as asking to return is received by us within 7 days of receipt of the item and are returned to us in original packaging, unused and in a very resalable condition. In case of change of mind forward & return shipping will be paid by the customer. Customers need to do self shipping of the return product. Trendinneed can arrange the return shipping for Customer but the Shipping cost will be paid by the Customer. Once returns are received and accepted, refunds will be processed to your bank account. We will notify you once this has been completed through email. Trend In Need will refund the value of the goods returned but will NOT refund the value of any shipping paid. In Case of Cash on Delivery COD Charges will also not be refunded.

Following quality issues in the product ordered can be requested for return. Return request should be made within 7 days of the product delivered on our helpline WhatsApp number +918421944305 by sharing the image of the product received.

• Poor material/product quality
• Color mismatch
• Wrong Size Send
• Print mismatch
• Fabric mismatch
• Defective/ Broken products
• Wrong product delivered
• Missing item in order

We only ask that you simply don't use the merchandise and preserve its original condition, tags, and packaging. you're welcome to trial on a product but please take adequate measures to preserve its condition.
All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.

Trendinneed Provides 7 Days Hassle free Return Policy all the Products.

We provide a simple self-service return process to return/exchange your order, please follow these steps.

• Login to your account
• Go to My Orders
• Click on Return
• Select Product that you simply want to return

OR

You Can simply inform us on our Whatsapp Support Number +918421944305 about the issue in the product that you want to return. Kindly do provide Image of the product received. Our Whatsapp Support team will guide you further.

You will get a refund once your order is picked up & checked for quality subject to applicable exceptions.
We endeavor to process your refunds within 7 business days from the date the returned product clears the Q.C at the original pickup address. However, the refund is subject to the transaction and processing time taken by the bank after the NEFT is initiated by Trend In Need. In case of any refund discrepancies, Trend In Need may at its sole discretion, request you to share with us a screenshot of your bank statement.

We understand that in some scenarios, the Product may take more than 7 days to reach our original pickup address and Quality Check facilities and thus the Q.C may take time. we may process the refund amounts intermittently but, just in case the merchandise doesn't clear the standard quality check, we reserve all rights to take appropriate steps to recover the amount already credited to your account.

Trend In Need may refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles Trend In Need to a claim against you.

To make Online Shopping hassle-free Trend In Need gives Dedicated Support to its Customer from the day Order is Placed till Product is successfully Delivered without any issue. We take utmost care in the quality of the product. This is the reason we have zero return due to quality issues. Our WhatsApp Team (NO Chatbot) is available round the clock for replying to any query and you can drop your query and get it replied immediately.